Support Center
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Contact Us @ (800) 447-4676
Knowledge base
How To Questions
Getting Started
7
How do I Install Simsol?
What are Claim Drawers and How Do I Use Them?
How do you Create your First Claim?
How do you Navigate through a Claim / Claim Enclosure Tree?
How to Create Estimates in Simsol
See all 7 articles
Simsol Features
56
How do you Import Photos into a Claim?
How do you Sort or Rearrange Photos in my Claim?
How to Add Vaulted or Cathedral Ceilings in Simsol
How to Save Macros ( Line Item Templates )
How to Apply Macros to an Estimate
See all 56 articles
Claimswire
6
How do I set up my Claimswire account in Simsol?
How do I change my password on Claimswire?
How do I update my Claimswire Preferences?
How do I import claims from Claimswire into Simsol?
How do I upload claims to Claimswire from Simsol?
See all 6 articles
Discovery and Warehouse
4
How do I get my Warehouse username and password?
How do I set up Warehouse in Simsol?
How do I download a claim from Warehouse?
How to Turn Off Notifications for Warehouse Uploads?
Clipboard App
4
How do I set up the Simsol Clipboard App?
How do I Send and Sync claims from Simsol and Clipboard?
How do I edit forms in Clipboard?
How do I add Claim Photos into Clipboard Claims?
Simsol FAQ's
Pricing Questions
4
What does a Simsol subscription include?
What is the difference between the different pricing plans offered by Simsol?
Can I cancel at any time?
Can I pay for Simsol by the day?
Demo Questions
4
What do I get with my free trial?
Do I need a credit card to sign up?
What isn’t included in my free trial?
Does your software work on Apple products (i.e. Macs)?
Tech Questions
10
How do I Update my Simsol Program?
What are the minimum system requirements for running Simsol?
Is there a network version of Simsol?
How to find and download old pricing tables
How do I set up a Network copy of Simsol?
See all 10 articles
Problems and Errors
Error Messages
8
Error Sending Claims to Claimswire: CWPrintQueue.db
Unable to Open Simsol and Getting Message Referencing 'BDE'
Receiving an Access Violation when Accessing Features of Simsol
Error when viewing Attachments: Could Not Find Associate Program to Launch
Error 'GPT Not Found' when opening my areas
See all 8 articles
Problems & Other Issues
11
Text running together / overlapping when printing a PDF
Buttons are missing / unable to be seen from certain screens in Simsol
Estimate / Claim Values aren’t showing on Forms or Reports
Simsol will not open when clicking on the icon - no error message displays.
Coverages aren’t applying to my estimate
See all 11 articles
Updates and Release Notes
Simsol Updates
1
NEW Simsol's 8.1.1.3 Release - November 2018
Claimswire Updates
0
Pricing and Tax Updates
0
Community forums
Showing recent updates
Start a new topic
Simsol Forums
Announcements
1
Legal: By using our site you agree to the following Terms of Service
Posted by
Chelsea Balderson
,
9 months ago
Last Reply
by Chelsea Balderson,
9 months ago
Database Questions and Suggestions
4
Upper & Lower Perimeters not matching
Posted by
Chris Cordoba
,
9 months ago
Last Reply
by Chelsea Balderson,
9 months ago
Off-Ridge Roof Vents
Posted by
Chris Cordoba
,
9 months ago
Last Reply
by Chelsea Balderson,
9 months ago
Outlet with wiring in the Complete Building Repair Registry
Posted by
Chris Cordoba
,
9 months ago
Last Reply
by Chelsea Balderson,
9 months ago
See all 4 topics
How To's and Product Capabilities
38
Warehouse Notification Settings
Posted by
Chris Cordoba
,
8 months ago
Last Reply
by Doug Goldberg,
8 months ago
I can't check 'Use Coverage Information' so my coverage's aren't showing
Posted by
Chris Cordoba
,
8 months ago
Last Reply
by Doug Goldberg,
8 months ago
Setting Items as Recoverable or Nonrecoverable
Posted by
Chris Cordoba
,
8 months ago
Last Reply
by Doug Goldberg,
8 months ago
See all 38 topics
Problems, Error Messages & Bugs
11
Flood Forms
Posted by
Ross McClain
,
about 1 month ago
Last Reply
by Chelsea Balderson,
about 1 month ago
My Coverage is not showing on SOL (Statement of Loss)
Posted by
Chris Cordoba
,
8 months ago
Last Reply
by Doug Goldberg,
8 months ago
Error Message: "Cannot perform this operation on an open dataset"
Posted by
Chris Cordoba
,
8 months ago
Last Reply
by Doug Goldberg,
8 months ago
See all 11 topics
Feature Requests
0
Help Desk Software
by Freshdesk
