Support Center
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Contact Us @ (800) 447-4676
Knowledge base
How To Questions
Getting Started
7
How do I Install Simsol?
What are Claim Drawers and How Do I Use Them?
How do you Create your First Claim?
How do you Navigate through Claims?
How to Create Estimates in Simsol
See all 7 articles
Simsol Features
42
How do you Import Photos into my Claim?
How do you Sort or Rearrange Photos in my Claim?
How to Add Vaulted or Cathedral Ceilings in Simsol
How to Save Macros ( Line Item Templates )
How to Apply Macros to an Estimate
See all 42 articles
Claimswire
6
How do I set up my Claimswire account in Simsol?
How do I change my password on Claimswire?
How do I update my Claimswire Preferences?
How do I import claims from Claimswire into Simsol?
How do I upload claims to Claimswire from Simsol?
See all 6 articles
Discovery and Warehouse
4
How do I get my Warehouse username and password?
How do I set up Warehouse in Simsol?
How do I download a claim from Warehouse?
How to Turn Off Notifications for Warehouse Uploads?
Clipboard App
4
How do I set up the Simsol Clipboard App?
How do I Send and Sync claims from Simsol and Clipboard?
How do I edit forms in Clipboard?
How do I add Claim Photos into Clipboard Claims?
Simsol FAQ's
Pricing Questions
4
What does a Simsol subscription include?
What is the difference between the different pricing plans offered by Simsol?
Can I cancel at any time?
Can I pay for Simsol by the day?
Demo Questions
4
What do I get with my free trial?
Do I need a credit card to sign up?
What isn’t included in my free trial?
Does your software work on Apple products (i.e. Macs)?
Tech Questions
10
How do I Update my Simsol Program?
What are the minimum system requirements for running Simsol?
Is there a network version of Simsol?
How to find and download old pricing tables
How do I set up a Network copy of Simsol?
See all 10 articles
Problems and Errors
Error Messages
7
Error Sending Claims to Claimswire: CWPrintQueue.db
Unable to Open Simsol and Getting Message Referencing 'BDE'
Receiving an Access Violation when Accessing Features of Simsol
Error when viewing Attachments: Could Not Find Associate Program to Launch
Error 'GPT Not Found' when opening my areas
See all 7 articles
Problems & Other Issues
10
Text running together / overlapping when printing a PDF
Buttons are missing / unable to be seen from certain screens in Simsol
Estimate / Claim Values aren’t showing on Forms/Reports
Coverages aren’t applying to my estimate
NFIP Fee Schedule is showing by amount and not by percent
See all 10 articles
Community forums
Showing recent updates
Start a new topic
Simsol Forums
Announcements
1
Legal: By using our site you agree to the following Terms of Service
Posted by
Chelsea Balderson
,
3 months ago
Database Questions and Suggestions
4
Upper & Lower Perimeters not matching
Posted by
Chris Cordoba
,
3 months ago
,
Last Reply
by Chelsea Balderson
3 months ago
Off-Ridge Roof Vents
Posted by
Chris Cordoba
,
3 months ago
,
Last Reply
by Chelsea Balderson
3 months ago
Outlet with wiring in the Complete Building Repair Registry
Posted by
Chris Cordoba
,
3 months ago
,
Last Reply
by Chelsea Balderson
3 months ago
See all 4 topics
How To's and Product Capabilities
38
Warehouse Notification Settings
Posted by
Chris Cordoba
,
3 months ago
,
Last Reply
by Doug Goldberg
3 months ago
I can't check 'Use Coverage Information' so my coverage's aren't showing
Posted by
Chris Cordoba
,
3 months ago
,
Last Reply
by Doug Goldberg
3 months ago
Setting Items as Recoverable or Nonrecoverable
Posted by
Chris Cordoba
,
3 months ago
,
Last Reply
by Doug Goldberg
3 months ago
See all 38 topics
Problems, Error Messages & Bugs
10
My Coverage is not showing on SOL (Statement of Loss)
Posted by
Chris Cordoba
,
3 months ago
,
Last Reply
by Doug Goldberg
3 months ago
Error Message: "Cannot perform this operation on an open dataset"
Posted by
Chris Cordoba
,
3 months ago
,
Last Reply
by Doug Goldberg
3 months ago
Watermark Appearing on PDF's
Posted by
Chris Cordoba
,
3 months ago
,
Last Reply
by Chelsea Balderson
3 months ago
See all 10 topics
Feature Requests
0
Help Desk Software
by Freshdesk
