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How To Questions
How do I Install Simsol?
What are Claim Drawers and How Do I Use Them?
How do you Create your First Claim?
How do you Navigate through a Claim / Claim Enclosure Tree?
How to Create Estimates in Simsol
See all 8 articles
Simsol Estimating Features
How do you Import Photos into a Claim?
How do you Sort or Rearrange Photos in my Claim?
How to Add Vaulted or Cathedral Ceilings in Simsol
How to Save Macros ( Line Item Templates )
How to Apply Macros to an Estimate
See all 62 articles
Claimswire for Adjusters
How do I set up my Claimswire account in Simsol?
How do I change my password on Claimswire?
How do I update my Claimswire Preferences?
How do I import claims from Claimswire into Simsol?
How do I upload claims to Claimswire from Simsol?
See all 6 articles
Claimswire for Managers
How do I Add an Employee to my Company's Claimswire Account?
Guide to Using the Claimswire Map Assignment Tool | Professional Portal: Managers
Navigating in the Portal to the Map Assignment Tool | Professional Portal: Managers
How to Select Claim(s) to Assign | Professional Portal: Managers
How to Select an Adjuster to Assign Claims | Professional Portal: Managers
See all 11 articles
Discovery and Warehouse
How do I get my Warehouse username and password?
How do I set up Warehouse in Simsol?
How do I download a claim from Warehouse?
How to Turn Off Notifications for Warehouse Uploads?
Simdrive Backup Utility
How to manually back up and restore claims with Simdrive
How to restore claims after a system crash or computer transfer using Simdrive
How to Install Simdrive
How to register or renew Simdrive
How to Restore Claims
See all 6 articles
Simsol Web I2V
How do I set up the Simsol Clipboard App?
How do I Send and Sync claims from Simsol and Clipboard?
How do I edit forms in Clipboard?
How do I add Claim Photos into Clipboard Claims?
What does a Simsol subscription include?
What is the difference between the different pricing plans offered by Simsol?
Can I cancel at any time?
What do I get with my free trial?
Do I need a credit card to sign up?
What isn’t included in my free trial?
Does your software work on Apple products (i.e. Macs)?
How do I Update my Simsol Program?
What are the minimum system requirements for running Simsol?
Is there a network version of Simsol?
How to find and download old pricing tables
How do I set up a Network copy of Simsol?
See all 10 articles
Problems and Errors
Error Sending Claims to Claimswire: CWPrintQueue.db
Unable to Open Simsol and Getting Message Referencing 'BDE'
Receiving an Access Violation when Accessing Features of Simsol
Error when viewing Attachments: Could Not Find Associate Program to Launch
Error 'GPT Not Found' when opening my areas
See all 9 articles
Problems & Other Issues
Text running together / overlapping when printing a PDF
Buttons are missing / unable to be seen from certain screens in Simsol
Estimate / Claim Values aren’t showing on Forms or Reports
Simsol will not open when clicking on the icon - no error message displays.
Coverages aren’t applying to my estimate
See all 13 articles
Updates and Release Notes
NEW Simsol 8.2 Release Notes - September 2019
Simsol 8.1 Release Notes - November 2018
Pricing and Tax Updates
Help Desk Software