Access Violations can occur when Simsol may have been loading one module while you're attempting to load another. These messages are relatively harmless, and usually will disappear after you close and restart your Simsol program. 


If it doesn't go away on it's own, try running through this utility to help clear any issues running in the background.


To begin, close out of Simsol and any Simsol Related Utilities (Claimswire, Warehouse, Simdrive, or other). Right click on your Simsol icon and select 'Open File Location'.



In the folder that appears, find and open the Delete Lock and Net Utility (Del_Lock_and_Net.exe). 



Once this open, verify that the file path at the top is set to 'C:\' and then select 'Start'.



Files may appear in the center area, that is normal and means the utility is working properly. 

Once the 'Start' button turns back to say 'Start' select 'Close' to close the utility. You can now launch Simsol and get back to work.


If you still experience issues, please contact our team by either submitting a ticket or calling us at 1(800) 447-4676.